Customer Advisory: Home-Prepared Food

Customer Advisory

What you should know before ordering home-prepared food on Munchor Market.

The short version: The food on Munchor Market is made by independent local cooks, chefs, bakers, and caterers — not by Munchor Market. Many operate from home kitchens under cottage food laws, and those kitchens may not be inspected by a health department. Order informed, check allergen info, and handle food safely.

🍳 Who makes your food

Every vendor in our Food Hall is an independent food creator. Each vendor's storefront shows their info, policies, and menu, and your order checks out directly with that vendor — their name is on your order. Munchor Market provides the marketplace, not the meal.

🏠 Home kitchens & cottage food laws

Many vendors legally prepare food in home kitchens under their state's cottage food or home-kitchen laws. Depending on the state, these kitchens may not be licensed or routinely inspected by a government food safety agency. Requirements vary by state and city — if this matters to you, ask the vendor about their permits and preparation before ordering.

⚠️ Allergen advisory

Vendors are required to disclose major allergens (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, sesame) in their listings, but home and small kitchens often handle many ingredients in shared space. Cross-contact is possible with any item. If you have a food allergy or intolerance, read the listing carefully and message the vendor before ordering. When in doubt, don't risk it.

🩺 Consumer health advisory

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you are pregnant, a young child, an older adult, or have a weakened immune system. Individuals in these groups should take extra care when ordering home-prepared foods.

🧊 Safe handling after pickup or delivery

  • Pick up or receive your order promptly — don't leave prepared food out more than 2 hours (1 hour above 90°F)
  • Refrigerate leftovers right away and eat within 3–4 days
  • Reheat cooked foods to 165°F before eating
  • Keep cold items cold (below 40°F) and hot items hot (above 140°F)

📣 Problems with an order?

Contact the vendor first — their refund and remake policy is posted on their storefront, and most issues are resolved fastest there. If you can't reach a resolution, or you need to report a food safety concern, email us at munchormarket@gmail.com with your order number. We take safety reports seriously and can pause or remove vendors when warranted.

See also: Marketplace Terms & Vendor Agreement